Refund policy

Returns & exchanges are accepted within 14 days of delivery. Items must be unworn, undamaged, and in their original packaging. For hygiene reasons, earrings are final sale unless they arrive damaged or incorrect. Sale items and gift cards are final sale.

To start a return, email sadie.fruge4@gmail.com with your order number. We'll send return instructions. Items sent back without contacting us first may not be accepted.

Return shipping is paid by the customer unless the item arrived damaged or incorrect. Original shipping charges are non-refundable.

Damaged or wrong item? Email us within 7 days of delivery with your order number and a photo, and we'll send a replacement or a full refund, including shipping.

Approved refunds go back to your original payment method within 5–10 business days after we receive your return.